{"xsrfToken":"f0a18290-6394-4827-9730-4276781655c4_7ba8a9dfce54d8e20c8f20eb44ad6c3d1c8ab1d5_lout","branding":{"id":"9","key":"service","name":"ETS Kundenservice","portalBaseUrl":"/servicedesk/customer/portal/9","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/9/6","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#0086c2","headerLinkHoverBGColor":"#0086c2","headerBadgeColor":"#0086c2"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/040e90ab-ffb0-433c-a1ec-b9daf794dcd3/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI1MDAzODBlZi01NzAyLTQwOTEtYTFlNy1jMjcxOTBmZGFjMTgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjA0MGU5MGFiLWZmYjAtNDMzYy1hMWVjLWI5ZGFmNzk0ZGNkMyI6WyJyZWFkIl19LCJleHAiOjE2ODU1NTc5MzgsIm5iZiI6MTY4NTU1NzMzOH0.3eH4A5M2ZqOZkgo_e2XUVCu_i5xQckDQiasQnYO1q_k&client=500380ef-5702-4091-a1e7-c27190fdac18&mode=fit","logoId":"040e90ab-ffb0-433c-a1ec-b9daf794dcd3","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"Umsetzung Deutschlandticket","userInitialAnnouncementMessageWiki":"<p>Der VDV eTicket Service hat auf seiner Plattform (((efi die Gruppe Umsetzung Deutschlandticket eingerichtet.</p>\n<p>In dieser Gruppe werden alle wichtigen Dokumente für die Ausgabe und Kontrolle des Deutschlandtickets, politische Beschlüsse und Branchenpapiere zur Umsetzung veröffentlicht. In den Foren dieser Gruppe können Fragen gestellt <br> und diskutiert werden.</p>\n<p>Hier werden auch Anleitungen und Onlineschulungen für den Einstieg in (((eTicket Deutschland zu Verfügung gestellt. Die gesamte Kommunikation zum Vertrieb des Deutschlandtickets wird über (((efi organisiert.</p>\n<p>Wenn noch nicht geschehen, bitten wir Sie sich unter <a href=\"https://efi.eticket-deutschland.de/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://efi.eticket-deutschland.de/</a> kostenlos zu registrieren und der offenen Gruppe „Umsetzung Deutschlandticket“ beizutreten. <br> ----------------------------------------------------------------------------------------------------------------------------------------------------------<br> Hinweis: Wenn Sie künftig alle Ihre Anfragen im Ticket-System verfolgen möchten, können Sie sich einmalig über die Schaltfläche \"Einloggen\" (oben rechts) registrieren.</p>","translations":{"de-DE":{"helpCenterTitle":"Willkommen beim VDV ETS Kundenservice","sharedPortalName":"Support","announcementHeader":"Umsetzung Deutschlandticket","announcementMessage":"Der VDV eTicket Service hat auf seiner Plattform (((efi die Gruppe Umsetzung Deutschlandticket eingerichtet. \n\n\n\nIn dieser Gruppe werden alle wichtigen Dokumente für die Ausgabe und Kontrolle des Deutschlandtickets, politische Beschlüsse und Branchenpapiere zur Umsetzung veröffentlicht. In den Foren dieser Gruppe können Fragen gestellt \nund diskutiert werden. \n\nHier werden auch Anleitungen und Onlineschulungen für den Einstieg in (((eTicket Deutschland zu Verfügung gestellt. Die gesamte Kommunikation zum Vertrieb des Deutschlandtickets wird über (((efi organisiert. \n\nWenn noch nicht geschehen, bitten wir Sie sich unter https://efi.eticket-deutschland.de/ kostenlos zu registrieren und der offenen Gruppe „Umsetzung Deutschlandticket“ beizutreten. \n----------------------------------------------------------------------------------------------------------------------------------------------------------\nHinweis: Wenn Sie künftig alle Ihre Anfragen im Ticket-System verfolgen möchten, können Sie sich einmalig über die Schaltfläche \"Einloggen\" (oben rechts) registrieren.","localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"},"fr-FR":{"localeDisplayName":"French (France)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"de-DE","userLanguageTag":"en-US","portalThemeColor":"#449fcf","helpCenterTitleColor":"#449fcf","useDefaultBanner":false,"isBannerAvailable":false},"portal":{"id":"9","key":"service","projectId":10012,"serviceDeskId":9,"name":"ETS Kundenservice","description":"<p>Here you can make general inquiries.</p>","portalBaseUrl":"/servicedesk/customer/portal/9","onlyPortal":false,"reqTypes":[{"id":"71","name":"Submit a request or incident","descriptionHtml":"<p>The fields marked with * are required.</p>","callToAction":"Submit a request or incident","introHtml":"<p>Submit a request or report a problem.</p>","icon":10540,"iconUrl":"https://eticket-deutschland.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10540","groups":[19],"key":""},{"id":"73","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://eticket-deutschland.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""},{"id":"72","name":"Ask a question","descriptionHtml":"","callToAction":"Ask a question","introHtml":"<p>Have a question? Submit it here.</p>","icon":10549,"iconUrl":"https://eticket-deutschland.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[],"key":""},{"id":"70","name":"Phone","descriptionHtml":"<p>The fields marked with * are required.</p>","callToAction":"Phone","introHtml":"","icon":10531,"iconUrl":"https://eticket-deutschland.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10531","groups":[],"key":""}],"reqGroups":[{"id":19,"name":"General"}],"orderMapping":{"19":[71]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"d9d828c4-b662-3d69-8697-52709605b01f","appLinkName":"System Confluence","spaceKey":"KS","spaceName":"ETS Kundenservice","isServer":false},"labels":[],"projectKey":"SERVICE","serviceDeskId":9},"createPermission":true,"portalAnnouncement":{"portalId":9,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SERVICE","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"German (Germany)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false},"sharedPortal":{"name":"Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://eticket-deutschland.atlassian.net/wiki"}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=eticket-deutschland","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"f0a18290-6394-4827-9730-4276781655c4_7ba8a9dfce54d8e20c8f20eb44ad6c3d1c8ab1d5_lout","baseUrl":"https://eticket-deutschland.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"500380ef-5702-4091-a1e7-c27190fdac18","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","anonymousEnabled":true,"requestIntroEnabled":true}