{"xsrfToken":"de5302f5c48c5c54b84d16740818c1bba96b4849_lout","helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/040e90ab-ffb0-433c-a1ec-b9daf794dcd3/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI1MDAzODBlZi01NzAyLTQwOTEtYTFlNy1jMjcxOTBmZGFjMTgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjA0MGU5MGFiLWZmYjAtNDMzYy1hMWVjLWI5ZGFmNzk0ZGNkMyI6WyJyZWFkIl19LCJleHAiOjE3MzMxNTE5NTIsIm5iZiI6MTczMzE1MTM1Mn0.3ga4lA3UlGzqHiWi5NLcPkUe2O8Db_oB_BKxTEi8kh4&client=500380ef-5702-4091-a1e7-c27190fdac18&mode=fit","logoId":"040e90ab-ffb0-433c-a1ec-b9daf794dcd3","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"Questions about the Deutschlandticket","userInitialAnnouncementMessageWiki":"<p>The VDV eTicket Service has set up the open group “Implementation of the Deutschlandticket” on its collaboration platform (((efi(<a href=\"https://efi.eticket-deutschland.de/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://efi.eticket-deutschland.de/</a> ). You can join this group after registering free of charge.<br> All important documents for the issue and control of the Deutschlandticket, political decisions and industry papers on implementation are published in this group. Questions can be asked and discussed in the forums of this group.</p>\n<p>Ticket system<br> For further and general inquiries, please use the “ETS Customer Service” portal to create a ticket. <br> Please select the “Back Office Test” portal to register for the connection test and issue the corresponding mandate.<br> ___________________________________________________________________________________________________________________________</p>\n<p>Note: If you would like to track all your requests in the ticket system in future, you can register once by clicking the “Log in” button (top right).<br> right).</p>","translations":{"de-DE":{"helpCenterTitle":"Willkommen beim VDV ETS Kundenservice","sharedPortalName":"Support","announcementHeader":"Fragen zum Deutschlandticket","announcementMessage":"Der VDV eTicket Service hat auf seiner Kollaborationsplattform (((efi (https://efi.eticket-deutschland.de/ ) die offene Gruppe „Umsetzung Deutschlandticket“ eingerichtet. Dieser können Sie, nach einer kostenlosen Registrierung beitreten.\nIn dieser Gruppe werden alle wichtigen Dokumente für die Ausgabe und Kontrolle des Deutschlandtickets, politische Beschlüsse und Branchenpapiere zur Umsetzung veröffentlicht. \nIn den Foren dieser Gruppe können Fragen gestellt und diskutiert werden.\n\nTicketsystem\nFür darüberhinausgehende und allgemeine Anfragen nutzen Sie bitte das Portal „ETS Kundenservice“, um ein Ticket zu erstellen. \nFür Anmeldungen zum Anschalttest und entsprechende Mandatserteilungen wählen Sie bitte das Portal „Back Office Test“ aus.\n___________________________________________________________________________________________________________________________\nHinweis: Wenn Sie künftig alle Ihre Anfragen im Ticket-System verfolgen möchten, können Sie sich einmalig über die Schaltfläche \"Einloggen\" (oben rechts) registrieren.","localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","announcementHeader":"Questions about the Deutschlandticket","announcementMessage":"The VDV eTicket Service has set up the open group “Implementation of the Deutschlandticket” on its collaboration platform (((efi(https://efi.eticket-deutschland.de/ ). You can join this group after registering free of charge.\nAll important documents for the issue and control of the Deutschlandticket, political decisions and industry papers on implementation are published in this group. Questions can be asked and discussed in the forums of this group.\n\n\nTicket system\nFor further and general inquiries, please use the “ETS Customer Service” portal to create a ticket. \nPlease select the “Back Office Test” portal to register for the connection test and issue the corresponding mandate.\n___________________________________________________________________________________________________________________________\n\nNote: If you would like to track all your requests in the ticket system in future, you can register once by clicking the “Log in” button (top right).\nright).","localeDisplayName":"English (United States)"},"fr-FR":{"localeDisplayName":"French (France)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"de-DE","userLanguageTag":"en-US","portalThemeColor":"#449fcf","helpCenterTitleColor":"#449fcf","useDefaultBanner":false,"isBannerAvailable":false}}